Contact Us
You may use the form provided to contact the Support team, which is available to assist learners with technical support issues Monday through Friday from 9:00 AM to 5:00 PM ET (Eastern Time).
If you prefer, you can contact us by email at [email protected], and our Support team will reply during business hours.

Frequently Asked Questions
For quick answers to common questions, try the FAQs first! Click the button below to visit our FAQ page.
Institutional Sales Inquiries
Interested in more information on institutional/group sales? Click the button below to send us a message.
Customer Support Questions
Contact us by clicking the button below, emailing us at [email protected], or calling us at 1-833-766-5378, option 3.

Additional contact information:

For questions about the content provided on this site, please contact Jennifer Macdonald, RN, BSN, MPH at [email protected].

For additional information about dried blood-spot collection, contact: Newborn Screening Program at www.vdh.virginia.gov/ofhs or Division of Consolidated Laboratories – Newborn Screening at 804-648-4480.

For questions on the credits provided by this program, contact the University of Virginia Office of Continuing Medical Education at 434-924-5310.

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