I’m looking for my past certificates; who should I contact?

Contact support@newbornscreeningeducation.org or call 855-570-7812 for assistance.

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If I need more information or technical assistance, who should I contact?

Contact support@newbornscreeningeducation.org or call 855-570-7812 for assistance.

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I represent an institution that needs to provide staff training. Is there a volume discount and help tracking staff participation?

Yes, volume discounts are available, and our Institutional Package includes tracking and reporting software. Learn more about institutional training here.

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How many and what types of credit can I earn for completing the learning modules on this site?

The Critical Congenital Heart Disease, Newborn Dried Blood-Spot, Introduction to Virginia’s Early Hearing Detection and Intervention, Transitional Care for Healthcare Providers, and The Medical Home for Healthcare Providers modules offer three types of credit:

  1. AMA PRA Category 1 Credit™
  2. Nursing Contact Hours
  3. Certification of Participation

The MOC Part 2-Critical Congenital Heart Disease course offers only AMA PRA Category 1 Credit™.

The Critical Congenital Heart Disease, Newborn Dried Blood-Spot, Introduction to Virginia’s Early Hearing Detection and Intervention, Transitional Care for Healthcare Providers, and The Medical Home for Healthcare Providers provides 1 credit and the Dried Blood-Spot module 2 credits. Pediatricians signing up for the Maintenance of Certification module will earn 10 ABP MOC Part 2 points and 1 AMA PRA Category 1 Credit™.

Accreditation and Credit Expiration Information:

Physicians

The University of Virginia School of Medicine is accredited by the ACCME to provide continuing medical education for physicians and designates these enduring materials for AMA PRA Category 1 CreditsTM.

  • Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • Critical Congenital Heart Disease offers 1.0 AMA PRA Category 1 credit and 1.0 Nursing Contact hours, and is approved through 3/16/2020
  • The MOC Part 2 – Critical Congenital Heart Disease offers 1.0 AMA PRA Category 1 credit and 10 MOC Part 2 points (approved by the American Board of Pediatrics), and is approved through 1/31/2020
  • Newborn Dried Blood-Spot offers 2.0 AMA PRA Category 1 credits and 2.0 Nursing Contact hours, and is approved through 5/31/2020
  • Introduction to Virginia’s Early Hearing Detection and Intervention offers 1.0 AMA PRA Category 1 credit and 1.0 Nursing Contact hours, and is approved through 10/16/2020
  • Transitional Care for Healthcare Providers offers 1.0 AMA PRA Category 1 credit and 1.0 Nursing Contact hours, and is approved through 10/16/2020
  • The Medical Home for Healthcare Providers offers 1.0 AMA PRA Category 1 credit and 1.0 Nursing Contact hours, and is approved through 10/16/2020

Nurses

  • Critical Congenital Heart Disease: The University of Virginia School of Nursing Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The University of Virginia SONCE awards 1 contact hour for nurses who participate in this educational activity and complete the post activity evaluation (Expires January 31, 2020)
  • Newborn Dried Blood-Spot: The University of Virginia School of Nursing Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The University of Virginia SONCE awards 2 contact hours for nurses who participate in this educational activity and complete the post activity evaluation (Expires May 14, 2020)
  • Introduction to Virginia’s Early Hearing Detection and Intervention: The University of Virginia School of Nursing Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The University of Virginia SONCE awards 1 contact hours for nurses who participate in this educational activity and complete the post activity evaluation (Expires October 16, 2020)
  • Transitional Care for Healthcare Providers: The University of Virginia School of Nursing Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The University of Virginia SONCE awards 1 contact hours for nurses who participate in this educational activity and complete the post activity evaluation (Expires October 16, 2020)
  • The Medical Home for Healthcare Providers: The University of Virginia School of Nursing Continuing Education is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The University of Virginia SONCE awards 1 contact hours for nurses who participate in this educational activity and complete the post activity evaluation (Expires October 16, 2020)

Certification of Participation

  • The University of Virginia School of Medicine awards Certificates of Participation for a maximum of 1 hour for the Critical Congenital Heart Disease, MOC Part 2 – Critical Congenital Heart Disease, Introduction to Virginia’s Early Hearing Detection and Intervention, Transitional Care for Healthcare Providers, Transitional Care for Youth & Family, The Medical Home for Healthcare Providers, and The Medical Home for Youth & Family; and a maximum of 2 hours for the Newborn Dried Blood-Spot to learners who do not require certified credit.
  • Participation in enduring materials and web-based CME activities are tracked through log-on and registration procedures. Participants are responsible for accurately tracking their actual time spent on the activity.

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Can I earn more than one type of credit?

You will be asked to choose which type of credit you wish to earn at time of credit claim. You will complete a course evaluation during the credit claim process. Pediatricians who complete the MOC Part 2 module will have their completion directly reported to the American Board of Pediatrics.

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Is there a fee for participation?

Any course fees will be listed in the course information within the course catalog.

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What is the refund policy of this site?

All sales are final once any learning content has been accessed. Refunds are not offered.

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What are the site requirements?

The site and classes are compatible with all web browsers that have been updated within the past three years. The site and courses are also available on mobile devices.

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Is a printed version of the course available?

Our courses are exclusively online; no printed version is available. Once you activate your course, you will have 12 months’ access to it, and you may access it as often and as many times as you would like during that 12-month period.

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Lost your password?

Click the “Log In” link in the top navigation, then click “Lost Your Password?” Enter your email address or username on the following page and you will be sent an email with a link that will allow you to reset your password. If you have technical difficulties, contact the Service Center.

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How do I print my certificate?

Course certificates become available after completing your course. To review all certificates for completed courses, click on “My Courses” in the main navigation and click the “Access Certificates” button for each course.

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How long do I have access to my course?

You have access to your courses for 365 days after auto-enrolling at the time of purchase or manual key activation.

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How do I share my thoughts about the site?

Through our required evaluation form, we encourage feedback from learners. You can also use the form on the Contact page to share your thoughts – we want to hear from you!

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I finished my course – where’s my certificate?

On your My Courses page, you will see a list of the courses that you have completed, with a Certificate button. Click that button to open and print your certificate. Additionally, you can click that button to reprint your certificate at any time if needed.

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What should I do with my certificate?

In general, you will want to print your certificate to present to your training coordinator or administrator, as well as keeping a copy for your personal records.

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How often are my MOC credits submitted?

MOC completion information is submitted quarterly to the American Board of Pediatrics. If you have credits due by the end of December, be sure you have completed your course content and claimed your certificates by December 1.

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Why am I being charged GST/VAT?

Sales in certain geographic locations require collection of additional taxes by sellers and distribution of those taxes by sellers to the appropriate government authorities. These tax rates differ by country/location and can generally be found on your country or locale’s official website.

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